Frequently Asked Questions
Everything you need to know about R.A.D performance gear and services.
How do I determine the right size for my R.A.D athletic gear?
We provide a comprehensive size guide on every product page. Since our high-performance fabrics are designed for a compression fit, we recommend sizing up if you prefer a more relaxed feel during your workouts.
What is your return policy for worn sports apparel?
For hygiene and safety reasons, we only accept returns on items that are unworn, unwashed, and in their original packaging with tags attached within 30 days of purchase.
Does R.A.D offer international shipping?
Yes, we ship our performance gear worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my technical fabrics to ensure longevity?
To maintain the integrity of moisture-wicking and antimicrobial properties, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
Can I track my order once it has been placed?
Absolutely. Once your order is processed and dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.